Smiling Is the Cure to Rudeness
Many people these days are rude. Sometimes it is intentional because people really don’t care, and ego juice is a popular breakfast item. Other times it’s just a misunderstanding- people are busy, stressed, shooting off 3 emails at a time while texting and eating a snack; so sometimes their brevity or tone can come off as being rude.
If you don’t want to be lumped into the rude category then try smiling when interacting with people. Whether it’s talking on the phone, sending an email, or having a face to face meeting- just smile. Smile, smile, smile and it will show through in your delivery. This is especially important if you are angry and you’d really like to scream.
Don’t scream. Don’t be snippy. Take a deep breath, put a smile on your face, and then deliver your message. Trust me, it works. There is no need to be an angry bear. Just put on your happy face, and people will be more receptive to what you are saying.
